I forgot my Rewards number or password. How do I log in?

If you have forgotten your InterCity Rewards password you can reset it here. If you have forgotten your Rewards number, that's okay - just enter your email address and we'll get you sorted.

(Remember, you don't have to be a Rewards member to make a booking online - when you get to the Passenger Details page, simply leave the login details blank and fill in your passenger details. If you're not a Rewards member but would like to sign up you can do so at this point.)

Have more questions? Submit a request