I'm having trouble booking online. What do I do? October 13, 2015 02:26 Follow If something's not working, check our troubleshooting guide here and make sure your web browser is supported. Still stuck? Send us feedback and let us know what's not working for you, and we'll give you a hand. Related articles I can't log into the app because it says my account isn't active. What do I do? Where is your Manukau bus stop? Do you sell day tours? What kind of discounts can I get? How much time should I allow between my airport bus and my flight?