I forgot my Rewards password. What do I do? March 06, 2016 20:14 No problem – just select ‘Forgot Password’ and enter your details and we’ll send you an email to help you reset it. Related articles I can't log into the app because it says my account isn't active. What do I do? Can I install the app on more than one device? Why does the app need to use my location info? Are you planning to add more features and functions to the app? Something went wrong while I was using the app. What do I do?