I forgot my Rewards password. What do I do? March 06, 2016 20:14 Follow No problem – just select ‘Forgot Password’ and enter your details and we’ll send you an email to help you reset it. Related articles Can I install the app on more than one device? Why does the app need to use my location info? Something went wrong while I was using the app. What do I do? I want to book a student, infant, Golden Age or backpacker fare on the app. What do I do? When I look in My Journey I can only see upcoming bookings. How do I see past bookings on the app?