Our contact centre is open daily from 7 am-6 pm. Here's how you can reach us:
By email
For general enquiries, or to send us complaints or feedback about our services, you can fill out our online form.
For lost property enquiries, please fill out our lost property form.
On Facebook
Like our Facebook page for news and updates.
By Phone
We don't have an 0800 number, but you can call us for free on local phone numbers around New Zealand - all numbers divert to our national contact centre in Auckland. Please stay on the line to keep your place in the queue.
Auckland | (09) 583 5780 |
Hamilton | (07) 348 0366 |
Hawkes Bay, Gisborne, Taranaki, Palmerston North, Wanganui | (06) 835 4326 |
Wellington | (04) 385 0520 |
Christchurch | (03) 365 1113 |
Dunedin | (03) 471 7143 |
Queenstown | (03) 442 4922 |