How can I contact InterCity?

By Phone

Our Contact Centre is open daily between 7am and 8pm. We don't have an 0800 number, but you can call us free on local phone numbers around New Zealand - all numbers divert to our national contact centre in Auckland. Please stay on the line to keep your place in the queue.

Auckland  (09) 583 5780
Hamilton (07) 348 0366
Hawkes Bay, Gisborne, Taranaki, Palmerston North, Wanganui  (06) 835 4326 
Wellington  (04) 385 0520 
Christchurch (03) 365 1113
Dunedin (03) 471 7143
Queenstown (03) 442 4922

By email

For general enquiries, or to send us complaints or feedback about our services, you can fill out our online form.

If you're having issues using our website you can fill out our website feedback form.

For lost property enquiries, please fill out our lost property form.

You can also email us on

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