I forgot my InterCity account password. What do I do? August 01, 2023 00:53 Updated No problem – just select ‘Forgot Password’ and enter your details and we’ll send you an email to help you reset it. Related articles How can I contact InterCity? Can I use the app if I do not have an InterCity account? What's the difference between FlexiPass and TravelPass? What's your phone number? Do you have an 0800 number? Do you charge a booking fee?