I forgot my InterCity account password. What do I do? August 01, 2023 00:53 Updated No problem – just select ‘Forgot Password’ and enter your details and we’ll send you an email to help you reset it. Related articles I can't log into the app because it says my account isn't active. What do I do? Why does the app need to use my location info? Can I install the app on more than one device? Are you planning to add more features and functions to the app? Something went wrong while I was using the app. What do I do?