I forgot my InterCity account password. What do I do? August 01, 2023 00:53 Updated No problem – just select ‘Forgot Password’ and enter your details and we’ll send you an email to help you reset it. Related articles I forgot my InterCity account number or password. How do I log in? How can I contact InterCity? I can't log into the app because it says my account isn't active. What do I do? Can I use the app if I have a FlexiPass or TravelPass? How do I log into the app?