InterCity Mobile App
Everything you need to know about installing and using the InterCity app with live bus tracking and more!
- I can't log into the app because it says my account isn't active. What do I do?
- Why can't I see my booking in the app?
- What can I do with the InterCity app?
- How do I download the InterCity app? Do I have to buy it?
- How do I book travel with the app?
- Can I use the app if I do not have an InterCity account?
- Can I use the app if I have a FlexiPass or TravelPass?
- How do I use the app’s bus tracker function (Where’s My Bus)?
- I want to book a student, infant, senior or backpacker fare on the app. What do I do?
- How can I share my travel plans with friends and family?
- What forms of payment can I use when booking with the app?
- I made a booking with the app but I need to change it. What do I do?
- How do I log into the app?
- I forgot my InterCity account password. What do I do?
- I booked travel before I joined InterCity Rewards. How can I see my trip(s) in the app?
- Something went wrong while I was using the app. What do I do?
- Why does the app need to use my location info?
- Can I install the app on more than one device?
- What’s the black and white square on my boarding pass for?
- Are you planning to add more features and functions to the app?
- Do I need to enable push notifications to use the app?
- When I look in My Journey I can only see upcoming bookings. How do I see past bookings on the app?
- I got notified that my bus stop has moved but Where’s My Bus shows the stop in the usual place. Which is correct?
- I’m tracking my bus but it looks like it’s gone off its route. What’s going on?
- How do I log out of the app?
- Are my personal details stored in the app?
- If someone gets hold of my phone or device, can they access my InterCity account?
- I booked via the app and see two charges to my credit card.
- I cancelled my ticket but there's still a charge showing in my account.