We welcome passengers travelling with wheelchairs or mobility scooters and other passengers with special assistance needs, although we have some restrictions.
- Passengers must be able to stand unaided when boarding and disembarking the bus.
- Passengers who require somebody to lift them on and off the bus must arrange for this assistance at pick up and drop off points.
- For health and safety reasons, drivers are not permitted to participate in carrying of passengers.
The following items (one item per passenger) can be carried in addition to your Checked Luggage entitlements: Compact foldable stroller, pram or pushchair, walker or walking frame, or collapsible wheelchair.
Please refer to our Checked Luggage terms and conditions for more information, or contact us.